DELIVERY BY ADDITIVE-X
BOXES SHIP VIA DPD
Order by 4.30pm Monday to Friday (excl Bank Holidays) and Additive-X will ship your order via DPD the same day. DPD will deliver on working days only.
Depending on your postcode your options at checkout will include DPD NEXT DAY, DPD 12:00 and DPD 10:30 options. Some postcodes will show "DPD TWO DAY".
Shipping to Ireland (Northern or Republic of) is a “DAP” service which means you have to pay any Duty and Taxes. Business customers must email us their EORI and UKIMS numbers.
PALLETS DON'T SHIP VIA DPD - WHAT YOU NEED TO KNOW
Some units can only be shipped safely on a pallet due to weight and/or size. Cut off time for orders shipping by pallet is 1.30pm, that’s because we need to book the job before 2pm.
Pallets are big and they ship on big lorries! If there is any problem with a dustbin-lorry size vehicle accessing your property, you need to let us know and we can request delivery by a smaller 7.5T lorry. If this is the case, then PALLET NEXT DAY may not be available.
Depending on your postcode your options at checkout will include PALLET NEXT DAY, PALLET 2-3 DAYS, PALLET COLLECTION HG4 2RN (organise your own pick-up). Some postcodes will show “PALLET 5-6 DAYS” etc.
Pallet deliveries are between 09.00 and 17.00 and we are unable to give you the ETA in advance.
We use a very reliable local supplier, and the pallets go in to the “Palletforce” network. Currently the network don’t use tracking numbers and you can't track online (coming in 2026). Call or email us to check on a delivery or collection.
Need more information on delivery and returns? Please visit our full delivery page.
